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2nd December 2019

Cuff Miller celebrates award win for excellent Motability customer service

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Motability customers in Littlehampton and the surrounding areas can be sure of receiving award-winning customer service when they visit Cuffs, who have been recognised for their exceptional work with the Motability Car Scheme. The accolade is part of a programme of awards run by Motability Operations, to recognise and reward outstanding customer service provided by Motability dealerships.

The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the Motability Scheme’s national dealer network. The Awards are judged on how a dealer delivers the Scheme to customers, which is assessed by customer feedback and reviews of their performance.

Joel Andresier, Dealer Development Manager at Motability Operations Ltd, explains:

“The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers. It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like the team at Cuff Miller.  Many congratulations to them on their award.”

Celebrating their Motability Dealer Award win, Director and Dealer Principal James Baxter said:

“All of us at Cuffs are incredibly proud to win this Motability Dealer Award and are pleased to be recognised for our dedication to working in partnership with the Scheme, which is renowned for its high standards. We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors The award is testament to the hard work by Paul and Robin in our Sales department and to Debbie, Mark and all the Service Team.”

Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.

To find out more about Motability at Cuff Miller, visit our Motability pages, here

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