Cookie policy

A cookie is a small text file stored on a user’s computer whilst they are browsing a website. We use cookies on our site to track usage statistics, and to keep track of what you have in your basket.

To be able to order products from this website you need have cookies enabled. If you do not have cookies enabled you will still be able to view the website for browsing and research. However, you will not be able to add products to your basket and buy them.

Our cookies do not store personal information such as credit card details. Please note, that cookies can not harm your computer, they are purely informational.

Our cookies

Our website uses cookies to allow basic function, such as adding items to the basket, logging into an account, or other persistent information.

Here is a list of the cookies used on our website, and their functions:

JSESSIONID

This cookie is created when you first visit our website, and is created to provide basic site function, such as usage of the shopping basket, discount codes, and account logins. Once the session is finished, this cookie is removed from the computer. You can disable this cookie through your browser settings, however doing so will prevent this site from working correctly on your device.

_utma, _utmb, _utmc, _utmz

These cookies are used by Google Analytics, to allow basic usage tracking of activity on the website. This allows us to analyze vistor information, such as Browser usage, new vistor number, time on site, and most popularly viewed pages. This information is not open to the public, and does not contain any personal information.

These cookies may remain on your computer from thirty minutes to 2 years. This is so that if you revisit our site, you are not tracked as a new visitor but as a returning visitor. You may clear these cookies at any point by clearing your browser’s browsing data, or opt out of Google Analytics entirely using the Google Analytics Opt-out Browser Add-on.

Third party cookies

We may someitmes embed widgets on a webpage such as media players or promotional links, for instance YouTube videos and Skype buttons. If you go on to a web page that contains embedded content, you may be sent cookies from those websites.

You may also see tools to ‘share’ to your friends through social networks – such as Facebook and Twitter. You may be sent cookies from these websites as well.

Since we do not control these cookies, we suggest you check these third party websites for information on their cookies and how to manage them.

We subscribe to the Motor Ombudsman Code of Practice

If you have a complaint, please contact us if we can help. However, if you feel that we are unable to assist impartial advice and dispute resolution is available through the Motor Ombudsman online or via 0843 910 9000. Calls are charged at 7p per minute plus your providers connection charge.

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Independently Inspected by the RAC

Vehicles in our workshop are independently inspected by the RAC to ensure they meet the high Ford standards for servicing and repair. The checks are conducted at random on customer vehicles throughout the year and include physical and visual quality checks.

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